Delivery Enquiries
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Do you offer international delivery?
We're willing to deliver any where in the world, but please be aware of the following shipping restrictions: JUUL products can only be sent to addresses with the UK & Ireland. These products are not available for international delivery. Products that contain a battery can only be sent outs... -
Do you use discreet packaging?
Yes, our orders are generally shipped out in plain white padded envelopes. However if you order a large amount or exceptionally large products that would not fit into an A4 sized envelope, your order may be sent in a box which is sealed with tape bearing our logo, the Ecigwizard star, but no bran... -
Once your order has been dispatched/fulfilled, the speed of the delivery depends on which delivery method you selected at the checkout. Second Class delivery within mainland UK usually arrives within 2-4 working days, but may take longer during busy periods. First Class & First Class Signe...
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How will my parcels be delivered?
We offer a variety of delivery services from Royal Mail, Parcelforce and DPD, including Next Day Delivery. Head over to our Delivery Page for more information. -
All orders are generally shipped within 2 working days. However in times of high demand this may be longer. If you have an urgent need to receive your order sooner please use one of the express delivery options such as Next Working Day. All other packages are generally sent in standard packet po...